Stop Focusing on the Wrong Customers – My Appearance on the Llama Commerce Show

I recently made an appearance on the Llama Commerce Show. We had a great discussion of how to maximize customer lifetime value — especially how to drill down and focus on the right customers.

Give it a listen.  Thanks to Brett and the team over there!  You guys look great . . . and I think next time I should do the interview in somewhere other than a closet.


Prefer to read rather than watch this interview? No problem, you’ll find a text transcribe below, and you can also download it for later.

Read the Transcript